Frequently asked questions

We recommend booking, especially for the omakase at the sushi counter. We welcome walk-ins when a table is free.

Please select “Sushi Counter” as your seating area if you wish to book an Omakase experience. Omakase is not available at Table seating.

If you have any dietary requirements or allergies, please tell us when you book. Please note the Seasonal Omakase cannot be adapted for vegetarian or vegan guests.

Children are welcome. A kids menu and high chairs are available. Please include infants and toddlers in your guest numbers and let us know in the comments if you need a high chair or pram space.

Should you wish to cancel, please give us at least 24 hours’ notice. Cancellations within 24 hours, and no-shows, incur a fee as specified at the time of booking, charged to the card provided.

Our full booking terms set out amendments, late arrivals and no-shows.

A 10% service surcharge applies on Sundays and a 15% service surcharge applies on public holidays.

Your table is secured for 120 minutes.

Online bookings are available for up to 12 guests. For groups of 13 or more, please call us directly.

For a private event or the whole restaurant, see venue hire.

KOMEYUI gift cards are available for purchase.

Gift cards are valid for 3 years from the date of issue.

Gift cards are redeemable at the venue that issued them. Redemption at the other venue is not available as standard, but can be arranged where the guest advises the venue in advance.

Gift cards are not redeemable for cash.

Yes, from both restaurants, for pickup: Melbourne 11:30–14:00 and 17:30–21:30 (Tuesday to Sunday), Brisbane 11:30–14:00 and 17:30–20:30 (Monday to Saturday). Each restaurant has its own order page.

Yes — delivery catering for offices and corporate occasions, from both restaurants.

Tuesday to Sunday: Lunch 11:30–14:30 · Dinner 17:30–22:00. Closed Monday.

Closed Mondays, including public holidays. Open on Sundays that fall on a public holiday. A 10% service surcharge applies on Sundays and a 15% service surcharge applies on public holidays.

By tram, take route 96 to the City Road stop, then a short walk to Ferrars Street.

There is street parking on Ferrars Street. Please check the signs for time limits.

Yes, for four to nine guests. Nine is a tight fit, so the room is most comfortable for a smaller group. A card pre-authorisation of $30 per guest applies.

Monday to Saturday: Lunch 11:30–14:00 · Dinner 17:30–21:00. Closed Sunday.

Closed Sundays and public holiday Mondays. We are usually open on public holidays that fall from Tuesday to Friday. A 10% service surcharge applies on Sundays and a 15% service surcharge applies on public holidays.

We recommend the Holiday Inn Express Brisbane Central car park, across the street from the restaurant; the entrance is at 7 Henry Street, Spring Hill. Please book your space online before you arrive. Fees, time limits and availability are set by the car park operator and shown when you book, and we cannot guarantee a space.

Yes, for four to ten guests. A card pre-authorisation of $30 per guest applies.