• If your party includes infants or toddlers, please include them in the number of guests and leave a comment if you require high chairs or pram space.
• Please mention any dietary requirements upon making your reservation.
• Credit card details are required to guarantee bookings for our 'Omakase' experience or the Private Dining Room. All credit card information is secure and protected online by industry-standard SSL encryption.
Early or late arrivals
• Should you arrive before your requested booking time, we may not be able to seat you until your original booking time.
• Alternatively, should you arrive late for your requested booking, the time limit of 120 minutes from the original booking time will remain in place, leading to a potentially shortened dining experience.
• The restaurant reserves the right to cancel your booking and allocate your table to other guests if you have not arrived within 15 minutes of the scheduled seating time without notice.
Booking amendments
If you wish to amend your booking, please contact us directly via email or phone
E. info.bris@komeyui.com.au
P. 07 3371 3049
Cancellations
• Please respond to the confirmation SMS sent to you 1 business day before your booking date. Your booking may be cancelled if no response.
• Should you wish to cancel your booking, please allow a minimum of 24 hours' notice. Any cancellations for 'Omakase' or the Private Dining Room outside this timeframe will incur a cancellation fee as specified at the time of booking, which will be charged against the credit card you have provided.
• Guests can reschedule their reservation once within the 24-hour cancellation period before this charge is incurred. The cancellation fee will be charged, regardless of the lead time, if you cancel the rescheduled booking.
Service Charges
A service charge applies as follows:
5% on Saturday
10% on Sunday
15% on Public Holidays